Did you know that you can help out future patients and your healthcare provider simultaneously simply by creating a quick, honest review online?
Seeing as increasingly more people rely on online reviews in finding a healthcare provider, simply sharing your experiences can push someone to finally get the help they need. Plus, you can help your hearing care provider to deal with any issues that could augment the practice—in turn assuring a positive experience for prospective patients.
Are you ready to make a difference? Listed below are four additional reasons you should review your hearing care provider on the web.
1. It’s simple to post a review online
Many hearing care providers have a website with a page focused on reviews, and this is the perfect place to begin. Simply navigate to the website, find the review page, and record a quick review right on the website—all in less time than it takes to brew a cup of coffee.
2. You can help people to finally get the help they need
As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will trust online reviews as much as personal recommendations.
Which means 8 out of 10 individuals will take your review as sincerely as a personal endorsement. If you had a great experience, publishing a favorable online review is hands down the best way to get the message out, supporting other people to get the same quality of care.
3. You can help create a fair picture of the practice
Research indicates that people are substantially more likely to write reviews following a bad experience than after a positive one. This generates a negativity bias that can present the practice in a bad light.
Nobody is perfect—and no healthcare practice is either. Whether the negative reviews are justified or not, they will get submitted. And if the positive experiences go unpublished, this will produce a distorted picture. If you are convinced the practice deserves a good reputation, you can help them out by writing a positive review.
4. You can help your hearing care provider enhance the patient experience
We promote honest, respectful reviews, without consideration to whether those reviews are positive or negative. But we also feel that making an attempt to remedy issues privately is the ideal place to begin.
If you’ve had a negative experience, it’s always best to first contact the practice in private. Very often, the issues can be dealt with whereby both parties are pleased. However, if the issues were not remedied to your approval, you may believe that your negative experience must be shared.
In that case, in the name of honesty, you may want to post respectful recommendations that can help the provider enhance the patient experience. This ultimately helps the practice and brings about an improved experience for potential patients.